Workshops

2017 Workshop Series 

Leadership Development: Principles and Practices

Investing in the leadership skills of your company’s managers and supervisors can significantly increase your company’s chances for success in today’s challenging economy.  So, I’m pleased to provide you with the following information about our workshops for 2017, Leadership Development: Principles and Practices.

The Leadership Development: Principles and Practices program offers an integrated curriculum consisting of seven separate, half-day workshops conducted over a 14 week period (an average of one workshop every two weeks).  Each workshop has been developed and tested to support the development of leadership skills in a particular area.  Participants can attend all of the workshops, or choose only those necessary to address their unique leadership development needs. 

Under the terms of a grant awarded to us in 2016 by the Massachusetts Workforce Training Fund’s Direct Access program, Massachusetts companies can send their associates to any of our scheduled workshops at no cost.  See the following schedule for workshops planned in 2017:

 Workshop                                          Canton            Somerville          Waltham
Time Management                                Feb 8                May 17              Sept 13
Effective Communications Skills             Feb 22              May 24              Sept 27
Effective Delegation                              March 8            May 31               Oct 11
Coaching and Mentoring                        March 22          June 7                Oct 25
Problem-Solving/Decision-Making          April 5              June 14              Nov 8
Dealing with Conflict                             April 19            June 21              Nov 22
Building Effective Teams                       May 3              June 28               Dec 6

Seats for each of the above workshops are extremely limited, so call us at 781-235-0995 or by e-mail for more information and availability. 

Details About Individual Workshops

The Leadership Development curriculum includes the following workshops:

Managing Time Effectively  
If you’re going to ask busy executives and managers to dedicate time to develop new leadership skills, you need to give them tools to find more time in their already overbooked schedule.  Our time management workshop focuses on the development of effective time management skills, and addresses the following topics:

  • Analyzing your use of time
  • Identifying your goals and priorities
  • Assessing your work patterns
  • Using tools to better manage your time
  • Changes you can make today to buy more time
  • Managing the time of others

Before the workshop, participants will maintain a time log for a one to two week period.  The time logs will be reviewed in the workshop, providing participants with objective data on their actual use of time, and helping them to understand how small changes in their approach to time management can make them more productive.  After the workshop, participants will maintain a new time log for an additional one to two weeks to gauge the impact of those changes.

Effective Communications Skills
Effective communication starts at the top, and executives and managers play a key role, not just in communicating important information but in setting a positive example of effective communication for your company’s other managers and associates.  This workshop covers the following topics:

  • Learning to listen
  • The importance of asking questions
  • Understanding the impact of body language and gestures
  • Tools and techniques for effective verbal communication
  • Tools and techniques for effective written communication
  • Making sure that your message gets through

Before the workshop, participants will read the article The Human Moment.  Participants will also complete a brief self-assessment on their communications skills.

Delegation and Accountability
In addition to using time more efficiently and communicating more effectively, successful delegation can significantly expand the leverage of executives and managers and increase the effectiveness of their organizations.  Equally important, delegating responsibilities to others offers important development opportunities for other managers and associates, thereby increasing organizational capabilities.

This workshop covers the following topics:

  • What is “delegation,” and why do it?
  • Recognizing and overcoming the barriers to delegation
  • Identifying and structuring tasks for effective delegation
  • The importance of accountability
  • Providing support while minimizing risks
  • Developing yourself through delegation

Before the workshop, participants will read the article Management Time:  Who’s Got the Monkey.  Participants will also complete a brief self-assessment on their delegation skills, and use information from their time logs from the prior workshop to prepare a “delegation worksheet” that will identify tasks that can be delegated to others.  Participants will review and refine these worksheets during the workshop, and then apply the skills learned through the workshop to delegate some or all of the tasks identified.

Coaching and Mentoring
This program provides an introduction to essential coaching and mentoring techniques, and includes individual and group exercises that allow participants to develop effective coaching and mentoring skills. Specific topics include:

  • The foundations of coaching in business
  • Key coaching competencies
  • Asking effective questions
  • Creating a coaching action plan
  • Dealing with coaching challenges

Problem-Solving and Decision-Making
Effective problem-solving and decision-making are key leadership skills that often distinguish successful leaders from those who are less successful.  This workshop provides a structure for problem-solving and decision-making that includes the following steps:

  • Define the problem
  • Collect and process information
  • Develop alternatives
  • Evaluate alternatives
  • Select the best alternative

The workshop also includes custom-designed exercises to provide participants with the opportunity to practice the problem-solving skills and techniques presented in the workshop.

Dealing with Conflict
Conflicts are inevitable in both our business and personal lives.  But learning to constructively work through conflicts with others can lead to stronger, healthier and more productive relationships, and serve as a source of real breakthroughs in our thinking. This workshop covers the following topics:

  • How conflicts arise, and the damage that unresolved conflicts cause
  • Framing the conflict
  • Negotiating without giving in
  • Getting past no
  • Mediating conflicts between associates

Before the workshop, participants will read portions of the book Getting to Yes.  During the interactive portion of this workshop, participants will be given several different hypothetical scenarios, and will engage other participants in role-play exercises to utilize the negotiating and conflict resolution skills and techniques discussed in the workshop.

Building Effective Teams 
This workshop provides an introduction to the essentials of effective team building, Based on Patrick Lencioni’s The Five Dysfunctions of a Team, this workshop provides an introduction to the essentials of effective team building, and discusses specific coaching skills to improve employee performance and engagement.

The workshop covers the following topics in detail:

  • The Five Dysfunctions of a Team
  • Mastering conflict
  • Achieving commitment
  • Embracing accountability
  • Focusing on results

This workshop is especially useful for small teams of 3-5 people from the same organization, who can collaboratively address team building as it relates their own experience.

Want to Learn More?

To learn more about our Best Practices Leadership Development workshop program, and how you can incorporate this program into your company’s leadership development efforts, contact us at 781-235-0995 or send us an e-mail by clicking here.

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